Light Efficient Design

Job Postings

Director of Middleton Operations

Light Efficient Design

Location:

Middleton, MA

Description:

  • The Director of Middleton Operations is responsible for the strategic oversight and operational management of the Middleton facility, focusing on day-to-day efficiency and long-term effectiveness. Key functions include assembly, warehousing, and project management. Reporting directly to the CEO, this role requires a hands-on approach to ensure high performance across all facility operations.

Key Responsibilities:

Leadership & Team Development:

  • Recruit, hire, and train departmental managers, fostering a productive and collaborative team environment.
  • Conduct timely performance evaluations and provide constructive feedback to support continuous improvement.
  • Handle disciplinary actions and terminations in accordance with company policies to maintain team alignment and performance standards.

    • Operational Management:

  • Oversee all operations within the Middleton, MA facility, including assembly, manufacturing, warehousing, and the Projects division of customer service.
  • Set quantitative and qualitative metrics, guidelines, and standards to evaluate operational efficiency and effectiveness, identifying improvement opportunities.
  • Monitor and refine business processes to optimize efficiency and reduce costs.

    • Collaboration & Communication:

  • Serve as a liaison between the Middleton facility and the executive team, ensuring clear communication and alignment on strategic objectives and operational needs.
  • Develop and maintain open communication channels with Middleton employees through regular meetings to foster engagement and morale.
  • Translate new policies or directives into actionable tasks for Middleton employees, ensuring smooth transitions and understanding.

    • Safety & Compliance

  • Ensure work environments are safe, compliant, and conducive to productive operations.

    • Financial Management

  • Develop, monitor, and manage budgets and forecasts for all departments within the Middleton facility, ensuring adherence to financial targets.

    • Customer Satisfaction:

  • Drive improvements in customer service and satisfaction through policy adjustments and procedural enhancements.
  • Lead the integration of operations with engineering, sales, and customer service teams to streamline workflows and enhance cost-effectiveness.

    • Support and Service Management:

  • Determine best path for internal team support (MSP vs Direct).

    • Qualifications:

    Education:

  • Bachelor’s Degree in Business Administration, Operations Management, or a related field.

    • Experience:

  • At least 7-10 years in an operational role with a minimum of 5 years in a leadership capacity.

    • Skills:

  • Proven leadership and organizational abilities.
  • Strong knowledge of manufacturing regulations and operational guidelines.
  • Excellent written and verbal communication skills.

    • Job Type

  • Full Time, Exempt
    • Engineering Associate

    Light Efficient Design

    Location:

    Middleton, MA

    Description:

    • The Engineering Associate will support both the Product Management, Sales Engineering and Quality Teams. The Engineering Associate is responsible for managing several important engineering processes to ensure they are completed effectively. They have responsibility and ownership for the department work in the ERP system as well as making sure the product information is complete and up to date. This person will also work with others to ensure the issues are resolved and implemented that are needed for improvements. The Engineering Associate will report directly to the Senior Sales Engineer.

    Key Responsibilities:

  • Assist Product Management, Sales Engineering, and Quality Teams.
  • Manage part numbers into the ERP system.
  • Manage Bills of Materials in the ERP system.
  • Manage the product information database and product information files.
  • Assist with creation of assembly and work instructions.
  • Review technical support tickets and respond or assign as appropriate.
  • Meet weekly with production, quality and engineering to review production schedule and ensure all documentation is in place.
  • Assist with showroom products and training.

    • Minimum Requirement:

  • Strong Analytical and Problem-Solving Skills.
  • Strong Communication and Interpersonal Skills.
  • Strong Project Management Skills.
  • Basic understanding of ERP systems, bills of materials, quality, and products.
  • Proficient with Microsoft Office Suite or similar software.

    • Desired Requirements:

  • Knowledge of Lighting, Electrical, Distribution Sales or related field.

    • Education:

  • Bachelor’s degree in engineering or technical field preferred.
  • Associate degree or High School Diploma (or GED) with work experience acceptable.
    • Business Analyst

    Light Efficient Design

    Location:

    Middleton, MA.

    Description:

    • The Business Analyst will be responsible for interpreting data to maintain and enhance the company’s reporting and Business Intelligence systems with a particular focus on marketing and sales data. The Business Analyst will work with every department to provide accurate and concise reports containing actional information.

    Key Responsibilities:

  • Validate large sets of structured and unstructured data to ensure accuracy, completeness and Uniformity. Maintain data integrity and address issues when found.
  • Translate complex business questions into problems that can be solved through data to drive growth and profitability.
  • Improve and consolidate company’s database and reporting platform into a consistent, easy to navigate format, using SQL databases, MS Excel, Excel PowerPivot, PowerBI/Power Query, and Crystal Reports.
  • Interpret data into clear and concise technical reports featuring spreadsheets and dashboards using data visualization tools to illustrate up to date marketing condition of LED product, including market size, market share, profitability, and growth rate.
  • Generate and test predictive models based on the understanding and analysis of sales channels and product capabilities to interpret research results and recommend business improvements.
  • Continuously improve and consolidate company reporting platform into a consistent, user-friendly format.
  • Implement cross-departmental reports, eliminating redundancies.
  • Assist ERP Senior Systems Analyst in ERP system troubleshooting and providing maintenance as needed.
  • Train users on leveraging reports and tools, tailoring training for both power users and novices.
  • Provide front-line assistance to users requiring hardware and software support.
  • Maintain reporting modifications as requested.
  • Provide EDI support, troubleshooting, and confirm processes are running correctly.

    • Minimum Requirements:

    Position requires a Bachelor’s degree (or an equivalent foreign degree) in Information Systems, Marketing or a closely related field. Must have 3 years of experience as a marketing focused Systems Analyst. Must also have 3 years of experience (which can have been gained concurrently with the primary experience requirement above) working with the following:

  • Using Salesforce to build and analyze customer data.
  • Using advanced Excel (pivot tables, Index Match) to perform sales data analytics.
  • Working with Salesforce and Power BI on data analytics visualization with respect to customer preferences, price analysis and geographic analysis.

    • Must also have had experience (which can include academic course work and project experience) (i) using SQL for database application development, (ii) using SSPS for data mining of business applications, (iii) using UX applications including Hypothesis Test.

    This is a hybrid position working 2 days/week at the company’s office in Middleton, Massachusetts and 3 days/week from a home office.