Light Efficient Design
Location:
Middleton, MA
Description:
- The Director of Middleton Operations is responsible for the strategic oversight and operational management of the Middleton facility, focusing on day-to-day efficiency and long-term effectiveness. Key functions include assembly, warehousing, and project management. Reporting directly to the CEO, this role requires a hands-on approach to ensure high performance across all facility operations.
Key Responsibilities:
Leadership & Team Development:
Recruit, hire, and train departmental managers, fostering a productive and collaborative team environment.
Conduct timely performance evaluations and provide constructive feedback to support continuous improvement.
Handle disciplinary actions and terminations in accordance with company policies to maintain team alignment and performance standards.
Operational Management:
Oversee all operations within the Middleton, MA facility, including assembly, manufacturing, warehousing, and the Projects division of customer service.
Set quantitative and qualitative metrics, guidelines, and standards to evaluate operational efficiency and effectiveness, identifying improvement opportunities.
Monitor and refine business processes to optimize efficiency and reduce costs.
Collaboration & Communication:
Serve as a liaison between the Middleton facility and the executive team, ensuring clear communication and alignment on strategic objectives and operational needs.
Develop and maintain open communication channels with Middleton employees through regular meetings to foster engagement and morale.
Translate new policies or directives into actionable tasks for Middleton employees, ensuring smooth transitions and understanding.
Safety & Compliance
Ensure work environments are safe, compliant, and conducive to productive operations.
Financial Management
Develop, monitor, and manage budgets and forecasts for all departments within the Middleton facility, ensuring adherence to financial targets.
Customer Satisfaction:
Drive improvements in customer service and satisfaction through policy adjustments and procedural enhancements.
Lead the integration of operations with engineering, sales, and customer service teams to streamline workflows and enhance cost-effectiveness.
Support and Service Management:
Determine best path for internal team support (MSP vs Direct).
Qualifications:
Education:
Bachelor’s Degree in Business Administration, Operations Management, or a related field.
Experience:
At least 7-10 years in an operational role with a minimum of 5 years in a leadership capacity.
Skills:
Proven leadership and organizational abilities.
Strong knowledge of manufacturing regulations and operational guidelines.
Excellent written and verbal communication skills.
Job Type
Full Time, Exempt
